Terms and Conditions

01. Preface

We want to point to the particular dangers of hiking, trekking, jeep tours, etc. in secluded areas, high altitude mountains, or deserts, etc. before your commencement of travel. (But please know that we only want to highlight every possible event/problem/danger, like in a package insert of some medicine; in no case do those events occur on a regular basis!) Like in the Alps, a dangerous situation can suddenly develop, such as: a change in the weather pattern, rock fall, floods, injuries… Additionally, at high altitudes there can occur certain diffiulties in connection with adapting to the elevation. Your body has to adapt – the altitude, the temperature and the unusual physical effort put a strain on your circuit. Some trips might have very remote destinations, so there can be some delay if you need help from outside the area after an accident – or assistance from outside cannot be possible at all.

02. Our Concern

We want to promote a fair tourism with a positive effect on the country. We have local guides accompanying you on your journeys, they serve as middlemen and -women between the cultures and facilitate good communication with the people of the country.

03. Registration and Payment

The travel registration is made in writing by email. The travel contract is concluded when there is agreement on the essential elements of the contract (prices, services and dates in the written confirmation). Payment is agreed by email (amount of deposit, bank transfer …)

04. Cancellation Rules

Until 60 days before commencement of travel: 10%; 59th-30th day: 20%; 29th-20th day: 50%; 19th-10th day: 65%; 9th-4th day: 85%; from the 3rd day or when interrupting a trip or you fail to appear at departure: 100%; based on the amount invoiced.

05. Personal Responsibility/State of Health

Participation in our trips happens at your own risk, being aware of all the particular dangers. Our clients are responsible for following all the rules for passport, visa, foreign exchange, customs, airport and health regulations regardless of our duty to supply information. We advise that you consult your doctor in case of preexisting conditions and unstable state of health before your trip. Every participant is responsible for the assessment of his or her fitness level and physical shape, we make sure to inform you about fitness requirements for every trip. I want to specifically point out that in case of travel interruption, you are not entitled to a refund of payments already made.

06. Adventure Aspect

Trekking, expedition or hiking tours are to be regarded as “tours with special risks” within the meaning of the General Terms and Conditions of Travel. The nature of a trekking, expedition or hiking tour may require changes to the original description under certain circumstances (weather, road and trail conditions, arbitrary actions by the authorities, technical defects, etc.). This also applies in particular to transportation (flight schedule changes, temporary transport defects, vehicle defects, animal diseases, etc.). Delays, restrictions or the omission of program items due to these reasons are foreseen by the contractual partners as a possible disruption and are not considered a travel defect. No warranty claims can be derived from this. Nevertheless, we guarantee the most careful planning and conscientious execution of our trips.

07. Acts of Nature beyond control

There is no influence on unforeseen circumstances like acts of nature, political unrest, etc. – resulting changes of the itinerary are possible, but no warranty claims can be requested for that reason. If those incidents result in higher/additinal cost, it is hereby agreed that the price of travel will be raised accordingly. Also at the expence of the travel participant: additional costs due to acts of nature, offical order or other reasons beyond or control (e.g. additional costs for airfare, accommodation, hotel or transfer). There can be isolated cases where an overnight stay in a shared room is necessary (instead of the double/single room agreed upon), no warranty claims can be requested for that reason.

08.Route changes or adjustments

We want to point out that we are not selling “off-the-shelf” tours, and changes to the itinerary can occur due to various reasons. It shall be understood that all our services can be subject to change due to changes or diversions of the routes for just cause (e.g. worsening of weather conditions, a change in the conditions of roads or paths, unforeseen weakness or illness of tour participant, important repair of vehicles, official arbitraryness, etc.) – no warranty claims can be requested for that reason. It is not a part of the travel contract that you reach a certain destination on your tour.

09. Specifications of hiking times

Our estimations of the character of a tour are always going to be an average. The actual time walked is a sum of the hiking speed and local conditions, there is always room for variation – in one or the other direction. No legal claim can be derived from different hiking times.

10. Travel insurance

Travel insurance is NOT included in our prices, but we strongly advise to buy travel insurance. Especially for hiking-, expedition- and trekking-tours.